PCMark 8 FAQ

Is PCMark 8 compatible with Windows 10?
Yes, as long as SystemInfo 4.39 or later is installed. The Steam version of PCMark 8 automatically includes this update. The standalone version requires you...
Is PCMark 8 compatible with Windows 8.1?
Yes, as long as you are using the latest version of PCMark 8.
Is PCMark 8 compatible with Windows 7?
Yes. The Web tests require Internet Explorer 10, so please ensure that all Windows Updates are installed.
Is PCMark 8 compatible with the N-versions of Windows (Windows 7 N, Windows 8 N) sold in Europe?
Windows N editions do not include software to manage and play CDs, DVDs, and other digital media files. To use PCMark 8 with Windows N editions, you must fi...
PCMark 8 crashes when I manually select an Intel CPU as the OpenCL device and try to run Video Chat v2.
This is a confirmed issue that has been seen at least on Core i5-4590 and Core i7-4770K processors, and can happen with other Intel CPU models as well. The ...
PCMark 8 storage test takes an excessively long time to run on a large HDD
Currently, process of generating the sandbox for the test is slower if the disk partition size is very large. A workaround is to create a small partition fo...
I can't run the PCMark 8 Applications Tests, the selections are greyed out
The Applications Tests are available in PCMark 8 Advanced Edition and PCMark 8 Professional Edition. The Application Tests require that you have a compatibl...
The Microsoft Office Word test in PCMark 8 gets stuck with a file saving dialog. I'm using an Acer system.
We've received reports that some Acer systems ship with "AcerCloudWord" Word add-in which is incompatible with PCMark 8 Application Tests. Pl...
Adobe Applications Tests fail to complete. I'm using non-English language edition of Adobe Creative Cloud.
Sorry, PCMark 8 only supports the English versions of Adobe Creative Suite. Change the language of the applications to English.
Error message "Init Error" with PCMark 8 Video Chat or Group Video Chat
Ensure that your video and sound drivers are up to date and ensure that your system is capable of playing audio - including having an audio output device (s...
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