3DMark FAQ

3DMark warns me that G-SYNC is enabled, but I don't have a G-SYNC compatible monitor
3DMark warns you when vsync, FreeSync, or G-SYNC is enabled. These settings can cap the frame rate when the benchmark frame rate exceeds the monitor refresh...
Why are some tests and features locked in my copy of 3DMark Advanced Edition?
Every year, we add new benchmarks, tests, and features to 3DMark. Many of these updates are free. Some require an upgrade that costs a little more. You can ...
Why are there logos from other companies in the benchmark?
Logo placements in our benchmarks are special sponsorship arrangements with our partners. Revenue from these advertising placements helps us continue to off...
Will changing my desktop resolution affect my score?
Each 3DMark benchmark test has a specific rendering resolution. This is the resolution that the graphics engine targets when rendering the scene. 3DMark sca...
Java SE error when starting the 3DMark app
This issue is caused by the ASUS Sonic Radar 3 application. The developer of the software, (A-Volute), has said that the latest version works with 3DMark, b...
I get a black screen when trying to run Fire Strike, Sky Diver, Cloud Gate, or Ice Storm
This is an issue with Intel graphics drivers and the Windows 10 version 1709 (Fall Creators Update) that is most commonly seen with laptop PCs. You may expe...
I'm having problem running the Steam version of 3DMark
First, verify that all the pre-requisites are installed properly. 3DMark requires SystemInfo and .NET Framework 4.5. Normally, these are included when insta...
I get an error about display resolution changing when running 3DMark Stress Tests in a loop
You should close other applications before starting a stress test or looping the benchmark using custom run settings. Your stress test will fail if the benc...
3DMark Stress Test fails before the end
The most common causes for a 3DMark Stress Test failing to finish are driver crashes and general system instability. Make sure you have the latest drivers ...
3DMark VRS feature test runs on my secondary display, why?
VRS Feature test allows you to choose the rendering device and the display explicitly. By default it chooses a GPU that offers the highest VRS tier support ...
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