This is an issue with Intel graphics drivers and the Windows 10 version 1709 (Fall Creators Update) that is most commonly seen with laptop PCs. You may experience this issue even if you are running the benchmark on a dedicated graphics card.

You should update your Intel integrated GPU drivers to 16.50 (23.20.16.4849) or later to fix the issue.

We also recommend updating NVIDIA drivers to 388.13 or later and AMD drivers to 17.11.1 (November 10) for improved compatibility with the Windows 10 Fall Creators Update.