Error messages

Graphics card is not recognized.
This message appears when we cannot identify your hardware. The most likely cause is either that your hardware is very new or quite rare. It does not affect...
Processor is not recognized.
This message appears when we cannot identify your hardware. The most likely cause is either that your hardware is very new or quite rare. It does not affect...
Window focus lost during benchmark run.
This error occurs if some background application interferes with 3DMark and tries to draw a popup window, an overlay or otherwise switches the window focus ...
Test run was cancelled by user.
Pressing the ESC key cancels the test. This is not really an error, more of a notification why the test ended. In some rare cases this may also be caused by...
This key appears to be invalid. Please check and try again.
First ensure that the Advanced Edition key you are inputting is in one of these forms: 3DM-ICF-YYYYY-YYYYY-YYYYY-YYYYY (Base 3DMark key, no Time Spy) 3DM...
Ouch! Something has gone wrong.
This is a generic error message that comes up when something unexpected happens. These errors should include a full technical error message about the issue....
An unknown error occurred.
This is a generic error message that comes up when something unexpected happens. These errors should include a full technical error message about the issue....
An error occurred while running the benchmark.
This is a generic error message that comes up when something unexpected happens. These errors should include a full technical error message about the issue....
It seems that you're running Windows 7.
3DMark requires Service Pack 1 on Windows 7 to run. Please install Windows 7 SP1. We also recommend installing all recommended Windows Updates.
It seems that you're running Windows Vista.
On Windows Vista, 3DMark requires Service Pack 2 and the DirectX 11 Platform Update for Windows Vista from Microsoft. We also recommend installing all reco...
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