UL Benchmarks I have forgotten my password

General

FAQ

Can I compare scores from different benchmarks?

Can I compare scores from different versions of a benchmark test?

Can I compare 3DMark results from Apple and Android devices?

Why did I get a score of 0?

What is Futuremark SystemInfo?

It says my graphics driver is not approved. What does that mean?

I'm having problems viewing my result online

I lost my benchmark license key

Problems activating a license key

The benchmark stopped running in the middle of the test

Why can't I see my result in the in-app list of the best smartphones?

The score for my phone in the app is too low. I get a much higher score when I test my own device.

My benchmark score seems to vary wildly between runs

The app cannot identify my device or it says I have a 'Mystery Machine'

The hardware details for my mobile device are incorrect

Problems running the app on a mobile device with a custom ROM

Can I use Lucid Virtu MVP HyperFormance with UL benchmarks?

3dmark.com

I am unable to log in to my 3dmark.com account

I have forgotten my password

I have forgotten my password and I no longer have access to the email account I used

When I try to view my result on 3dmark.com, I get a connection failure error

My system configuration—chipset, processor, graphics card, etc—is shown incorrectly

The PC I tested isn't connected to the Internet. How can I upload my results?

How do I link my HWBOT account to my 3dmark.com account?

How do I submit my 3DMark Time Spy scores to HWBOT?

How do I submit other benchmark scores to HWBOT?

Online store

How to request a refund

Steam

What is Steam?

Which UL benchmarks are available on Steam?

How to add a 3DMark license key to Steam

How to add a 3DMark 11 license key to Steam

How to add a PCMark 10 license key to Steam

How to add a PCMark 8 license key to Steam

How to add a VRMark license key to Steam

How do I find my license key in the Steam version of the benchmark?

Why can't I open the Steam overlay while benchmarking?

Will running Steam in the background affect my score?

How does a 3dmark.com account work with the Steam version of a benchmark?

Why can't I add new standalone 3DMark Advanced licenses to Steam?

I have forgotten my password

Please follow this link to request a 3dmark.com password reset.

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